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2nd Generation Pool Administration System

Background
Management of a pool for county governments having ____ members who generate $40M in annual premium determined that they needed to automate their underwriting process in order to efficienctly handle greater volumes of data and to increase the quality of the data being reported to the board, pool members, and reinsurers. The pool was aware of the advantage of an integrated database approach and after seeing a demonstration of SST’s first generation pool administration system, RPMS, it precipitated a decision to purchased it in 1992.

The Challenge
While in the same type of business as the pools managed by the TPA for which RPMS was developed, this pool had more lines of coverage, more members, and more exposures. This pool is also different in that it operates on non-concurrent renewal dates in which all members do not renew at the same time. These differences required significant changes.

The Solution
SST used it’s ESCAPE methodology to perform Business Area Analysis, Business Process Reengineering, Joint Requirements Planning, User Design, Construction and Cutover of the new and modified modules. This process was done on a staggered basis resulting in several interim releases throughout the period of development.

The Result
Following a very successful rollout and four quarters of continuous on-line use, amendments are now processed immediately upon receipt, which has substantially increased the cash flow. The timeliness and accuracy of renewals has increased while more data has meant better reinsurance relationships. The pool is one step closer to achieving their goal of a comprehensive and integrated Risk Management Information System (RMIS). They have been able change from just having data to having valid information for actuarial and management reporting that was extremely difficult and time consuming to obtain before the second generation of RPMS.